20 Year Residential Warranty / 5 Year Commercial Warranty
This warranty is a performance warranty against cracking, splintering, chipping, peeling, rotting, decay, dry rot and insect infestation. This warranty does not apply to normal wear and tear or scratches and slight fading which are received during regular use.
NORTHWOOD INDUSTRIES INC. warrants to the original purchaser that its poly lawn furniture products will be free of original defects in workmanship and materials for a period oftwenty (20) years for residential use or Five (5) years for commercial use, starting on the date of purchase. At its option, NORTHWOOD INDUSTRIES INC. will repair or replace this product without charge for materials and labor, providing our inspection indicates that an original defect exists. Should NORTHWOOD INDUSTRIES INC. choose to replace the product, and the product is no longer available at the time warranty service is required, a substitution of similar performance and equal or greater value will be made. Poly is a synthetic product and may scratch or fade slightly when exposed to sunlight or stain after prolonged contact with other substances. Some expansion and contraction is to be expected due to extreme changes in humidity and temperature. The foregoing shall not be considered defects in materials or workmanship and are not covered under this warranty. Stainless steel fasteners are warranted not to fail structurally for the applicable warranty period. Stainless steel swivels are warranted not to fail structurally for only one (1) year. Stainless steel may rust in certain extreme conditions (such as coastal areas) if not maintained. This warranty does not cover rusting fasteners or structural failure due to rusting fasteners, damage caused by unauthorized service or repair, alteration of this product, abuse or misuse, normal wear and tear on materials, or any attempt to use the product in a manner or for a purpose other than for which it is customarily intended. This warranty also does not cover scratching or chipping of poly, however, this warranty shall not limit any warranties made by the manufacturer of the materials used, which may extend to you.
NORTHWOOD INDUSTRIES INC. Makes no warranties other than those, which are specifically described herein. NORTHWOOD INDUSTRIES INC. makes no implied warranty or implied warranty of fitness for a particular purpose.
NORTHWOOD INDUSTRIES INC. shall not be liable for incidental or consequential damages, including, but not limited to, lost profits or other economic or commercial losses. The sole remedy provided in this warranty is repair or replacement of this product. The buyer shall pay the cost of any shipping and handling. Claims for original defects in workmanship or materials shall be made in writing to NORTHWOOD INDUSTRIES INC. no later than ten (10) days after the expiration of the warranty period at the following address:
NORTHWOOD INDUSTRIES INC. 10463 HWY 27 Hayward WI 54843.
Your claim must explain the nature of the original defect and include your name, address, telephone number and proof of purchase. In the event of a non-warranty repair, you will receive a written estimate prior to any repair work being performed. This warranty gives you specific legal rights and you may have other rights, which vary from state to state. As defined by federal law, this is a limited warranty.