Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
INFORMATION COLLECTION AND USE
In order for you to access certain services or to request specific information from us, we will ask for personal information that will enable us to identify you. This information may include but is not limited to, your name, phone number, email address, and postal address. The information that we collect will be used to contact you for marketing purposes and to identify your activity on our website.
WEBSITE USAGE DATA
We use Google Analytics Services on this website. Google Analytics gathers data about your activity on this website, including the source you came from to access our website, how long you stay on the site, what pages your visit, what browser you use, and more technical data. This tracking data helps us to better understand the needs and desires of our website visitors and to provide better content for our website.
On occasion, we will aggregate statistics about the visitors to this site. No personal information or personally identifying data is included in this reporting.
We stay within the bounds of the Google Analytics Terms of Service. If you prefer to avoid this tracking, you can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Whenever you visit our website we collect anonymous data about your usage of our site. If, and only if, you submit personal information through a webform on our site, your usage data may be submitted and linked to your personal information for strategic marketing purposes. We will not sell or disclose this information to any services, companies, or individuals that are not directly involved in our business or marketing services.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund Policy
- We offer 30 Money Back Guarantee on the furniture products we offer. Please call customer service at 800-611-9471, in advance to obtain a return authorization within 30 days of purchase date.
- Building orders can be canceled within 3 days of the order date, cancellation after 3 days would result in the loss of 10% of your down payment.
Shipping & Delivery Policy
Please be assured that your furniture items will ship out within one to two weeks of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS) or FedEx. Or a special freight company. Sorry but we cannot ship to P.O. Boxes. Delivery times on building orders will be defined on the order form that you receive.
Shipping And Handling Costs
- There are no additional shipping charges for the furniture items.
- Delivery charges for Building orders will be detailed on the order form you received.